Troy, Mich., May 28, 2020 - Utilitec, a Doxim Company
(http://www.utilitec.net), the premiere utility-exclusive Customer
Communications Management (CCM) software and services provider, today announces
the expansion of its fulfillment operations as it moves from one fulfillment
center to four state-of-the-art print facilities across North America.
In 2019, Utilitec was acquired by Doxim
(http://www.doxim.com), the leading customer communications and engagement
technology provider serving financial and regulated markets. As a result,
Utilitec has extended its geographical reach and business continuity
capabilities. Utility customers can now be further assured of speed of service,
as the organization can now offer print fulfillment from any of its new four
state-of-the-art print facilities, located in: Vancouver (BC), Las Vegas (NV),
Detroit (MI) and Indianapolis (IN).
Utilitec has consistently met same-day mail service level
agreements for clients across the United States since its origination, and has
continued to do so throughout the COVID-19 pandemic. But, as CEO Michael
Rogalski notes, this expansion triples capacity, increases speed of -delivery,
and reduces risk for utility customers.
“We are excited about this expansion of the Utilitec
business,” said Doxim CEO Michael Rogalski. “By offering Utilitec customers a
wider choice of communication fulfillment options, we can help improve time to
market and reduce overall risk by ensuring the delivery of critical customer
communications, regardless of geography or business interruption. Especially
during situations such as COVID-19, having a CCM partner that has multiple
fulfillment facilities and can provide a business continuity solution will be
key for our customers seamless business operations and scalability”.
Utilitec products and solutions are built around the unique
needs of the utility industry, providing critical visibility into utility
billing data. From east coast to west coast, Utilitec’s full-color expertise,
flexible document design, CIS expertise and exceptional customer service make
Utilitec the perfect partner for the specific requirements of the Utilities
industry. The company invites interested parties to explore its suite of
utility-specific customer communications solutions, or book a personal demo.
About Utilitec, a Doxim Company
From data management to distribution, Utilitec empowers
utility clients to deliver the right message to the right customer at the right
time. Utilitec’s products and solutions are built around the unique needs of
the utility industry, providing critical visibility into your billing data.
From east coast to west coast and everywhere in between, flexible document
design, CIS expertise, payment processing and exceptional customer service make
Utilitec the perfect partner for the business needs of the utility clients.
Learn more at http://www.utilitec.net.
About Doxim
Doxim is the customer communications and engagement
technology leader serving financial and regulated markets, providing
omnichannel document solutions and transforming experiences to strengthen
engagement throughout the entire lifecycle. The Doxim Customer Engagement
Platform helps clients communicate reliably and effectively, improve cross-sell
and upsell opportunities, and drive increased loyalty and wallet share through
personalized communications. The platform addresses key digitization,
operational efficiency, and customer experience challenges through our suite of
plug-and-play, integrated, SaaS software and document technology solutions.
Learn more at http://www.doxim.com.
Medi Contact:
SUSAN HENRY
Doxim
Phone: 905-475-9876
Utilitec Headquarters
1911 Woodslee Drive
Troy, MI 48083-2236
Sales Inquiries
Email: sales@utilitec.net
Marketing Inquiries
Email: marketing@utilitec.net
Website: https://www.utilitec.net/